Welcome to Fortiscope. We provide Healthcare Solutions you can trust

Terms and Conditions

Effective Date: 24th March 2025

Welcome to Fortiscope Pharmaceuticals. These Terms & Conditions govern your use of our website, physical store services, and online pharmacy.

1. Acceptance of Terms

By using our services or purchasing from us, you agree to these terms and our privacy practices. If you disagree, please refrain from using our platform.

2. Eligibility

To make a purchase or create an account, you must be at least 18 years old or have parental/guardian consent.

3. Medical Disclaimer

Content on our site is for informational purposes only. It is not a substitute for professional medical advice. Always consult a licensed healthcare provider before using any medicine or treatment.

4. Product Availability

Product listings and prices may change without prior notice. Availability is subject to stock levels, regulatory approvals, and prescription requirements where applicable.

5. Ordering & Payment

  • Orders must be paid for via our approved payment channels.
  • Prescription medicines require valid documentation.
  • We reserve the right to cancel or refuse orders at our discretion.

6. Shipping & Delivery

We aim to deliver within the stated timelines but are not liable for delays beyond our control. Delivery charges may apply and are displayed at checkout.

7. Returns & Refunds

Due to safety and health regulations, pharmaceuticals are not returnable unless damaged or incorrect. Requests must be made within 48 hours of delivery.

8. User Accounts

You are responsible for maintaining the confidentiality of your login details. We are not liable for any unauthorized use of your account.

9. Intellectual Property

All content on this site—including logos, text, product images—is owned by Fortiscope or licensed to us. Use without permission is prohibited.

10. Limitation of Liability

Fortiscope is not liable for indirect, incidental, or consequential damages arising from the use of our products or services beyond the scope permitted by law.

11. Governing Law

These terms are governed by the laws of the Republic of Kenya. Any disputes shall be resolved through local courts or agreed arbitration.

12. Modifications

We may update these Terms & Conditions periodically. Continued use of the website constitutes acceptance of the updated terms.

For any concerns, contact us at:
Fortiscope Pharmaceuticals Ltd
Email: support@fortiscope.com