Welcome to Fortiscope. We provide Healthcare Solutions you can trust
Fortiscope Pharmaceuticals Ltd
Effective Date: 24th March 2025
At Fortiscope Pharmaceuticals, we are committed to providing a seamless and secure experience when you shop with us—whether online or in-store. This policy outlines our approach to shipping, returns, and refunds in accordance with industry standards and applicable healthcare regulations.
We offer delivery services to a wide range of locations through reliable logistics partners. Availability may vary based on geographic reach and regulatory requirements.
We strive to deliver all orders within a reasonable timeframe. Actual delivery times may vary depending on location, product availability, and courier performance.
Shipping costs may apply based on your location and order size. These will be clearly communicated at checkout.
Some pharmaceutical products require a valid prescription before they can be shipped. Verification will be conducted by licensed pharmacists.
Due to the nature of pharmaceutical products and regulatory safety standards, returns are strictly limited.
Returns are only accepted if the product received is incorrect, damaged, defective, expired, or does not match your order. Items must be returned in their original, unopened condition.
All return requests must be submitted within a defined period after delivery. Fortiscope reserves the right to evaluate and approve all return claims on a case-by-case basis.
Refunds are only issued under specific and verified circumstances.
Refunds may be processed if:
Approved refunds will be issued using the original method of payment within a reasonable processing period.
Shipping and handling charges are generally non-refundable unless the return is due to an error on our part.
Orders may be cancelled prior to dispatch. Once shipped, cancellation may not be possible. Fortiscope reserves the right to cancel orders due to verification issues, product unavailability, or other concerns.
For assistance with orders, returns, or refunds, please contact our customer support team. Contact details can be found on our official website.
We thank you for choosing Fortiscope Pharmaceuticals and remain committed to safe, reliable, and trusted healthcare delivery.